Our Resolutions team offers decades of expertise in mortgage finance, loss mitigation, asset management, and resolution — delivering end-to-end solutions for institutional investors, servicers, and lenders nationwide.
We unify the nation's most respected finance advisors, component servicers, lawyers, property vendors, and brokers — delivering accountable, end-to-end resolution for banks, servicers, institutional investors, family offices, and credit unions.
Nine integrated service lines — covering every stage of the asset-backed loan and real estate resolution lifecycle, from initial outreach to final disposition.
A proven, repeatable framework that moves assets from distressed to resolved — efficiently and compliantly.
We are led by operators who have lived through every phase of the mortgage default and resolution cycle — from the front line to the boardroom.
Erick brings extensive experience in distressed asset management, real estate operations, and portfolio strategy across residential and commercial markets. His background spans loss mitigation, REO disposition, and institutional client services — equipping Resolutions with the operational depth to execute complex resolution strategies at scale. Erick's hands-on approach and market relationships are integral to delivering results for lenders and investors navigating challenging asset situations.
Dr. SPOC — Smart Processing & Operations Command — is Resolutions proprietary AI platform built for the full mortgage resolution lifecycle. Driving servicer coordination, case intake, compliance monitoring, and real-time reporting at institutional scale.
In every borrower interaction, SPOC takes on its second meaning: Single Point of Contact — one dedicated, AI-powered representative ensuring every homeowner receives consistent, informed, and compliant communication from first outreach to final resolution.
Steve is the CEO of Universal Component Lender Services (UCLS), one of the foundational entities within the Resolutions platform. With decades of compliance-driven default servicing experience — including senior roles at JP Morgan Chase, Marix, and Carrington — he has built UCLS into a trusted operational partner for credit unions, banks, and institutional investors across loss mitigation, foreclosure, claims, and asset disposition.
in View Profile →First Lien Resolutions and its affiliated entities are governed by a board with deep experience spanning real estate finance, capital markets, institutional banking, and regulatory policy.
Bill Bymel is the founder of First Lien Capital, with 20+ years in the secondary mortgage market spanning NPL acquisition, loss mitigation, and distressed asset resolution. He is the author of Win Win Revolution: An Insider's Guide to Investing in the Secondary Mortgage Market, a bestselling guide to NPL investing, and The Storm. He also hosts the nationally distributed Debt Doctor podcast. Bill has a vision to unify the nation's most respected operators, advisors, and technology under one institutional-grade platform.
View Profile →Christopher Whalen is Chairman of Whalen Global Advisors LLC and editor of The Institutional Risk Analyst, a respected publication covering U.S. banking, credit markets, and financial regulation since 2003. An investment banker, author, and trusted voice on bank credit risk and monetary policy, he previously led institutional and corporate ratings groups at major Wall Street firms. Author of Inflated: How Money and Debt Built the American Dream. His macro perspective on credit and regulatory risk is a critical asset to Resolutions governance.
View Profile →James Dooley is an entrepreneur, board member, and co-founder of multiple distressed loan asset management businesses. A capital markets specialist with deep experience in asset acquisitions, due diligence, deal structuring, and capital raising, James has managed complex regulatory environments and overseen compliance, audit, and financial reporting at the executive level. His experience building and scaling distressed asset platforms is directly aligned with Resolutions mission.
View Profile →Sam Ingber is CEO and founding partner of Brookstone Management LLC, where he built one of the region's leading REO services and resolution platforms. Prior to Brookstone, Sam led a successful hedge fund acquiring distressed and underperforming properties, executing full rehabilitation and securing municipal contracts to rebuild communities. His hands-on expertise in distressed asset operations and real estate finance makes him an invaluable voice on the Resolutions board.
View Profile →Resolutions operates within the First Lien Capital family of companies — bringing institutional depth to every engagement.
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